If you need to cancel your tickets, you can automatically do it here https://www.clubtickets.com/login or from your confirmation email ("manage my account").

You will receive the funds in the next 3-15 days at the same card/Apple Pay/ Google Pay/PayPal account that originally made the payment.​

Technically, you can’t change the date or event of your tickets but you have 2 options:

1. If you ADDED THE CANCELLATION INSURANCE, you can automatically cancel your tickets  here: https://www.clubtickets.com/login of from your confirmation email ("manage my account" section) and purchase the correct ones afterwards.

2. If you DIDN'T ADD THE CANCELLATION INSURANCE, contact us at [email protected] with the subject line “DATE ERROR dd/mm”, example: DATE ERROR 13/09 if you purchased tickets for 13/09 by mistake and you need for another date.  Remember to include your purchase reference or a copy of the tickets, and we will let you know how to proceed.

If you added the cancellation insurance, you can cancel your tickets yourself at https://www.clubtickets.com/login or from your confirmation email ("manage my account") up to 24 hours before the event. After this deadline — or if you did not add the insurance to your purchase, cancellations are not permitted.

With the cancellation insurance, you can cancel your tickets up to 24 hours before the event without needing to provide any justification. It covers 100% of the ticket amount (the insurance fee itself is non-refundable) and is valid in all cases (cancelled flights, change of plans, etc.).

The price of the insurance varies depending on the case (minimum €3 per ticket). To cancel your tickets, you can do so directly at https://www.clubtickets.com/login or through your confirmation email (“Manage my account”).